Shipping Policy

Shipping Policy  main image Shipping Policy  image

How Long Does Shipping Take?

Orders are collected from us at 5:30pm Monday-Friday (excludes Public Holidays). Orders can take 1-3 business days to be dispatched. uses Couriers Please, Startrack, Aramex and eParcel Australia Post to ship our parcels.

General shipping estimates are listed below, these times can vary during peak periods:

Sydney, Melbourne, Brisbane or Canberra: 1-3 business days
Regional NSW, QLD and VIC: 3-10 business days
Adelaide, Hobart, Perth, Darwin: 4-8 business days
Rural WA, NT, SA, TAS: 4-14 business days

Will I Receive A Tracking Number?
Yes. A tracking number will be sent to you via email once the status of your order has been updated to "Shipped".

Will I Need To Sign For My Parcel?
You have the option at checkout of letting us know if you would like your parcel to be delivered without a signature (Authority to Leave). You can do this by leaving us a note in the comment box at checkout.
If you do not choose to give Authority to Leave instructions and no one is available to sign at the time of delivery, the driver will leave a card notifying you of the attempted delivery with instructions on how to collect your parcel.
Do You Deliver To PO Box and Parcel Lockers?
Yes, we can send your order to PO Box and Parcel Lockers.

Please see our returns page for information on returning items.